Shopping Terms

WHERE WE DELIVER AND COST
We have a standard overnight delivery cost of 12.95 up to 15kg for each address in mainland UK (Wales & England), or a cheaper alternative of second class delivery at 10.95. For Scottish addresses the overnight delivery cost is 25.00, and to Ireland 48.00. Please contact us for delivery cost to the Highlands and Islands of Scotland or further afield.

Goods are sent by a reputable National courier which ensures next day delivery to mainland UK only.

DELIVERY DETAILS
We can deliver to any mainland UK private address. Please supply the correct delivery address which includes the postcode. Also, we recommend that you include a contact telephone number for the recipient, in the event that the delivery address cannot be found, usually a quick call can rectify this.

We can deliver to any mainland UK place of work. Deliveries are normally to the main reception area of Companies. (We cannot be held responsible for their internal distribution). Ideally we prefer to deliver when the recipient/somebody is at home as we are delivering perishable products, if this is not possible, please leave alternate instructions, in the Comments box, where the package can be left safely without a signature (i.e: with neighbour, shed).

DELIVERY DAYS
Our usual delivery days are: Tues, Wed, Thurs or Friday. We aim to send your order out within 36hrs, please contact us direct if you have an urgent request when we will endeavour to accommodate your requirements. Our direct telephone no. is 01963 440201.

If you would like your order to arrive on a specific day (i.e: Birthday, Anniversary), please leave details in the Comments box when ordering and we will endeavour to accommodate your requirements.

CHEESE WEIGHTS
We do our utmost to cut the cheese accurately, but as this is all done by hand, it can very rarely be precise. We cut to the nearest weight possible and where we are slightly under on one cheese, we make up for on the next, so the overall amount of cheese will be reached.

PACKAGING
All our products are delivered in one of our white boxes, our cut cheese is wrapped in waxed paper and labelled with the name of each cheese. We add an ice gel pack, so the cheese is kept at the correct temperature during transit, which is then wrapped in bubble wrap to keep the moisture off the rest of the packaging. We add void filler to protect the cheese and keep it in place inside the box.

ENVIRONMENT
Our card packaging is 100% recyclable and our void filler is made from degradable materials. You may wish to re-use the bubble wrap/ice gel pack yourself.

PRICES
Prices quoted for cheese are by weight, which is specified next to each item. We reserve the right to alter any prices or specifications at any time without notice. Prices quoted when you placed your order, will be adhered to. Amendments to prices will be made once orders outstanding are filled.

RETURNS
We make every effort to get your cheese delivered to you in good condition. If, however, you do find that your cheese is not in a satisfctory condition, or has been damaged in transit, please ensure you notify us within 24 hours. We may also need you to return the cheese back to us.

Please note we cannot be held responsible for any parcels not being delivered if incorrect delivery information is given. It is at your own risk if a package is left, we cannot be held responsible for packages we leave without obtaining a signature.

PAYMENT
We offer secure online payment through Paypal which accepts all major debit and credit cards.

Payment by cheque is also acceptable, please select your goods on-line and choose 'Purchase by mailing a Cheque' when you choose your payment method selection. After verifying your order information and clicking the 'Process Order' button, you will be presented with your order confirmation.

Be sure to print your order and mail this along with your cheque, payable to Village Stores and mail to: Village Stores
6 Woolston Road
North Cadbury
Yeovil
BA22 7DW
DATA PRIVACY
No credit card information is passed on to Village Stores and we do not and will not pass your details on to any third parties.

If you have any queries about your order or delivery please call 01963 440201

6 Woolston Road, North Cadbury, Yeovil, Somerset, BA22 7DW UK - England & Wales
Telephone: 01963 440201
2010 Montgomerycheese. All rights reserved worldwide.

 



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